Heating & Boiler Specialists
We offer a comprehensive domestic and commercial gas appliance service, covering all boiler, central heating, plant equipment, and catering equipment. We are on hand to help with appliance repairs, emergency appliance breakdowns and appliance maintenance. With affordable pricing and responsive service – we are your go-to heating company. Covering East Anglia for Domestic Boilers, Commercial Plant Rooms, Commercial Catering and Kitchens, Pubs, Restaurants, Mobile Catering and Laundrettes
Our team of expert gas and heating engineers are on hand to help you ensure that your Home, Pub, Kitchen or place of business is toasty and your water piping hot, and all your appliances are operating safely and efficiently. Offering high-quality service and great value for money.
Homeowners
We offer a wide range of services which benefit home owners. From general plumbing and heating through to maintenance plans and emergency call outs. Our knowledgeable team of engineers are on hand to help with your boiler and heating requirements.
To help spread the cost of servicing and repairs we offer boiler maintenance plans which are designed to offer you cover for boiler breakdowns, boiler servicing or any parts required – helping to spread the cost over a monthly direct debit payment whilst offering the peace of mind that you are covered.
You can easily set up, pay and benefit from our boiler maintenance plan online. Simply follow the instructions on the purchase now option below.
We can also help with emergency boiler breakdowns and repairs. We are on hand with our expert team of engineers who are fully certified and gas safe registered.
Commercial
We offer a fully rounded service to all our commercial customers across East Anglia.
We are able to work on all Commercial Heating and Hot Water Systems, Commercial Kitchens, Mobile Catering Units and Laundrettes.
From a Burger Van to a Care Home, at Surefire Heat, you can be assured of top-class service, all under one roof.
We offer annual packages for our commercial clients, but we have to visit your site first so we know what you have!
Emergency 24/7 service to all commercial clients ensures that your business, like you, is always up and running.
Landlords & Estate Agents
As a landlord you will appreciate the benefit of having a reliable and healthy boiler within your property. Boiler break downs can be expensive and frustrating for both you and your tenant. We can help take away the expense and stress before it begins with our landlord boiler maintenance plans which can be tailored to suit your requirements.
Or if you are an estate agent who is looking to manage boiler servicing across several properties we can help. We can offer tailored boiler maintenance plans to suit your requirements – offering value for money along with guaranteed quality service.
Our boiler servicing packages also offer benefits such as reminders of when your next service is due and tracked engineer visits, allowing you to remain compliant at all time and offer great communication to landlords and tenants.
You can easily set up, pay and benefit from our boiler maintenance plan online. Simply follow the instructions on the purchase now option below.
We can also help with emergency boiler breakdowns and repairs, and work with you or your tenant to arrange emergency call out. Our expert team of engineers are fast, friendly and gas safe registered.
Services
We offer a comprehensive plumbing and heating service including boiler repairs, emergency boiler breakdown and boiler maintenance. However, unlike other companies you can purchase your repair via our online store. Simply browse our range of services, select what you require and purchase. Our team will then contact you to confirm your appointment.
Boiler repair and upgrades
Combi boiler repairs and upgrades
Central heating repair and upgrades
Gas safety certificates
Gas cooker installation
Leaking boiler
Radiator repair and replacement
Pump replacement
Why choose Surefire?
Local and reliable
We only service the local area, meaning better response times, local knowledge and a local engineer.
Outstanding customer service
A cliche? No, we put you first, always. We will let you know every step of the way, from when the engineer is en-route to when the job is complete. You pick how: SMS or Email.
Competitive pricing
Because we are local, our prices don’t need to be high! We believe in fair pricing – no one should have to be cold!
Fully insured and registered
Boiler Maintenance Plans
We offer a range of boiler maintenance plans to suit your requirements. Our plans are designed to help spread the cost of boiler servicing and repair with a monthly direct debit payment – offering the peace of mind that your boiler is covered.
We have three maintenance plans available – offering flexibility and value for money. These plans can be viewed and purchased online by following the options below.
Benefits of a Boiler Service:
A regular boiler service will prolong the life of your boiler and ensure that you are receiving heat and hot water throughout your property, they also offer a huge safety benefit. Small issues can be detected before they develop into bigger issues and offer peace of mind that your boiler is working as it should.
A regular boiler service will ensure there are no gas leaks, ensure the safe combustion of fuels, and all components will be checked to ensure that these are working as intended.
Servicing your boiler isn’t just a way to fix problems. A new boiler will come with a warranty for a period of time guaranteeing the boilers function ability. However, in order for this warranty to stay valid for that period of time your boiler will require a regular service.
A regular boiler service will reduce fuel wastage, which will save you money on your energy bill. This will also reduce your carbon footprint and your impact on the environment.
Customer Journey
We pride ourselves on the quality of our service. We want you to have the best experience possible when using our services. From start to finish we aim to make your experience as smooth and stress free as possible. We have mapped out our customer journey to showcase what to expect when working with us.
Customer Testimonials
Fantastic response to emergency call out, very polite and knowledgeable engineer who fixed the problem and gave some important advice about the heating system. Recommend to anyone.
From my experience I can’t recommend this company enough. Professional, efficient, friendly and very helpful. Unlike two other companies who tried to extract as much cash as possible from me by telling me the whole heating system would have to be replaced, Surefire Heat Ltd attended promptly, correctly identified the issue and most importantly fixed it properly and quickly for a very fair price.
For me this sets the benchmark for how companies in the service sector should be run. A big thank you to Oliver and his team from a very happy customer and one who will be returning in the future when the system does need replacing.
Cannot thank Surefire enough. Completed my repair quickly and efficiently, explained what the problem was in English so I understood. Cleaned up what little mess there was. It was a pleasure to meet Oliver. Thank you for a good job well done.
